Integrate Zendesk with Salesforce

Integrate Zendesk and Salesforce within minutes so you can see your real-time data from wherever you are browsing and perform actions such as creating invoices without having to switch apps.

How Glances does it

Working within your browser, Glances is your go-to hub for information. Highlight any text on a page and open Glances to view customer insights, know personal tasks, and perform time-saving actions within Salesforce and Zendesk – or any of your favorite business apps.

Glances is your go-to hub for customer insights and personal tasks

Click & try it yourself

Searching for information across web apps wastes time and drains your productivity daily. We built Glances to securely connect all of your apps and provide a simplified view of the data you need in real time no coding necessary. Glances works on any webpage you visit and within any app you use, so you and your team can accomplish more every day.

Try It, On Us!

Free trial, no credit card required to start

What our customers say

In Client Case Study: Responsival, Responsival shares that they realized it was time to scale the way they accessed information across various apps and platforms.

Responsival found Glances as THE solution that would enable their team to view customer data quickly and from a single source of truth.

Glances is hands down the easiest to use, and simplest integration app for our needs. Not to mention their team is highly responsive, and great to work with. I’d highly recommend this company!

Alexander Palmiere

Alexander Palmiere

President & CFO

Responsival, LLC

Finish tasks faster with actions for Salesforce and Zendesk

Quickly perform actions related to one app while working in another, such as creating invoices and estimates, sending documents, and more. Simply click the Actions menu in Glances to see the available options and start crushing your to-dos, saving up to 20 minutes per task.

  • Stop Tab Switching

    Stop Tab Switching

    Stay focused on whatever you are working on. Need to know something important about what you are working on, but it is in another system? Use Glances to view it right now to avoid painful app switching.

  • See What Matters

    See What Matters

    See what matters to you right here, right now. Whether working on a support case, a new lead, or anything else, glance at any emails, invoices, notes, etc residing in some other app when you need it, right now.

  • Reduce License Costs

    Reduce License Costs

    Not every user in your company needs to log into each and every one of your applications. Save on licensing costs by giving them just the insights they need with Glances.

Welcome to Glances - Your go-to hub

Questions You May Have

  1. Do I need to write code?

    Thank heavens, no! All you do is log into your apps to connect them and we handle the rest. It’s what the hipsters are calling a “no code” solution to your integration needs.

  2. How is our data stored?

    We do not store data from your apps. When a Glance is displayed it is pulling information in real-time directly from your applications and displaying it in the Glance view. Only the minimally required information to connect to your applications is encrypted and stored.

  3. Where can Glances be used?

    In your favorite browser (Chrome, Firefox, Microsoft Edge, Brave), on your desktop (OSX, Windows)

  4. How do I request an app addition?

    Let us know what applications you want added by clicking on the Help button in the lower right corner of the page.

  5. Is it as complicated to set up like other integrations?

    It takes just minutes to set up. Why? Glances greatly simplifies what integrations are well known for: complexity and time consuming configuration. Since we are not moving data back and forth between multiple systems we avoid all of the error prone failure points that give integrations a bad name.

  6. Do I need to pay or use a credit card to try it out?

    No credit card is needed to start a trial. We want you to see for yourself how this is a game changer for how you work.

Does Zendesk integrate with Salesforce?

Yes! See data and perform actions across both apps

Zendesk is a suite of support apps that helps transform your customer service into agents for customer retention and lead source. It has one of the most flexible plan structures, making it ideal for businesses of any size.

Available Zendesk Glances

Glance at

Single Zendesk User

Glance at

List of Zendesk Tickets

View a list of tickets associated with your Zendesk User

Glance at

Zendesk: My Open Tickets

View a list of all your unsolved tickets from Zendesk

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Available Salesforce Glances

Glance at

List of Salesforce Cases

View a list of Salesforce Cases for a particular contact

Glance at

List of Salesforce Opportunities

View a list of Salesforce Opportunities for a particular contact

Glance at

Salesforce Parent Account

View all the details of the Account associated with a particular contact

Glance at

List of Salesforce Contact Calls

View a list of of your Salesforce Calls for a particular Contact

Glance at

List of Salesforce Notes

View of list of Notes for a particular contact

Glance at

List of Salesforce Events

View a list of Events for a particular contact.

Glance at

List of Salesforce Tasks

View a list of Salesforce Tasks for a particular contact

Glance at

Salesforce: My Events For Today

View all your Salesforce events for today

Glance at

Salesforce: My Tasks For Today

View all your Salesforce Tasks due today

Glance at

Salesforce: My Upcoming Opportunities

View a list of all your Salesforce upcoming Opportunities

Glance at

Salesforce Single Contact Details

View details of your Salesforce Contact

Glance at

List of Salesforce Files

View of list of Files for a particular contact

Have questions before getting started?

Contact Us

We support more than just Zendesk and Salesforce

Connect any of our supported apps and instantly see your customer data in Salesforce.

Learn more about our Guided Connect process.