Client Case Study: VRAFY Saves 180+ Hours a Year with Streamlined Invoicing and CRM Workflows
When you are juggling multiple platforms to manage customers, subscriptions, and billing, something is bound to slip through the cracks. For one hardworking team in the agricultural software industry, that something meant time—and lots of it.
This case (and countless others) is exactly why we built Glances to work with your entire tech stack of apps, so your time can count toward meaningful work; not app switching, tab toggling, and constantly losing focus.
Follow along as we dive into the case study findings for our customers at VRAFY and don’t forget to click the full case study report, available below.
About Our Customer
VRAFY provides subscription-based software that helps growers harness their equipment, soil, and satellite data to create Variable Rate prescriptions for crop optimization. Working to simplify complex data for their customers, the VRAFY team’s success depends on their own stack of apps and internal workflows—but this is where the roadblocks started.
Like many companies, VRAFY was faced with juggling siloed platforms: from CRM, to subscription tracking, to invoicing. "Any disconnect between those systems caused headaches like missed upsells, inconsistent renewals, and confusing invoices for our customers," VRAFY Manager Sawyer Hansen said.
To better serve their base of growers, the team needed a way to seamlessly connect their business apps, speed up daily processes, and maintain both consistency and transparency across the entire customer experience.
Tech Stack Overview
VRAFY primarily relies on the following business apps to manage daily work in the agriculture software industry:
Current Challenges
Before discovering Glances, the VRAFY team was dealing with a frustrating disconnect between the core tools they relied on daily: monday.com for customer and onboarding management, a separate subscription tracking platform, and QuickBooks Online for invoicing. This lack of data integration and visibility led to several recurring challenges:
- Manual invoicing headaches: Invoicing was a dreaded weekly task that took up to four hours and required bouncing between multiple systems just to ensure accuracy.
- Limited visibility: Customers only received a cumulative total for their acreage-based services, with no clarity on what they were being billed for or why, leading to confusion and increased support questions.
- Workflow inefficiencies: Any mismatch between acre counts, subscription details, and invoicing dates resulted in billing errors or missed upsell opportunities.
Why Try Glances?
As VRAFY’s customer base grew, so did the complexity of managing subscriptions, billing, and onboarding across disconnected systems. With daily painpoints mounting from manual processes, missed upsells, and confusing invoice breakdowns, the team knew they needed a better way to unite their SaaS tools without overhauling their existing tech stack.
Glances offered an easy-to-implement, no-code software solution that could seamlessly connect monday, QuickBooks, and more apps, bringing data together in one view and enabling teammates to execute real-time Actions without constantly switching apps.
It was the simple and streamlined answer they were looking for, without the downtime and costs associated with traditional integrations.
Review this customer’s full case study report so you can determine if Glances is the right productivity-boosting platform for your team as well.
You can also check out our collection of client case studies on our website at glances.com/case-studies.
Achieve your dream workflows with Glances
Start your free trial to make your favorite business apps work together and perform time-saving Actions. You can find and connect apps like monday.com, QuickBooks, Zendesk, Stripe and more when you are logged in to your Glances account.
More helpful steps
Schedule a demo to see the time-saving benefits of Glances in action or ask our team questions.
If you need to connect a specific app or platform with Glances that is not currently available on glances.com, please send your requests to hello@glances.com.
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