Client Case Study: Shore Transfer Cuts Invoicing Time by Two-Thirds with Glances
The combination of business apps needed for modern companies to work efficiently is almost as unique and varied as a fingerprint. Since we built Glances to work with virtually any SaaS app and anywhere online, we have found that client use case stories differ not only from business to business, but from team member to team member.
Follow along as we dive into the case study findings for our customers at Shore Transfer – and don’t forget to click the full case study report, available below.
About Our Customer
Serving businesses that need branded and customized apparel in various quantities, Shore Transfer specializes in Direct To Film (DTF) heat transfers for the garment industry. Using top-of-the-line equipment, the team converts art files into full-color, high-quality heat transfers. DTF printing not only works for t-shirts and hoodies, but it also works for beanies, jackets, and other items that are typically difficult to customize.
With incoming orders piling up every week, the Shore Transfer team needed an easy software solution to make all their business apps work together, improve daily processes, and save time on duplicate data entry.
Tech Stack Overview
Shore Transfer primarily relies on the following business apps to manage daily work in the apparel printing and manufacturing industry:
Current Challenges
From receiving orders to managing the entire fulfillment process, the Shore Transfer team relies on a stack of software apps to enter important data and move customers through every transaction. In this business, one simple data entry mistake made to a custom order can be costly and wasteful. That’s why factors like manual and duplicate data entry were significant reasons Shore Transfer needed an immediate solution to stop wasting time, reduce errors, and streamline their ordering workflow. Below are some of the team’s daily recurring challenges:
✔️ Entering orders into monday.com and then separately entering them into QuickBooks Online
✔️ Downloading incoming art files separately and then saving them to a different Google Drive folder for each order
✔️ Charging credit cards through Stripe and then manually entering the payments into QuickBooks Online
Why Try Glances?
Shore Transfer initially looked to Glances as an easy-to-implement software solution that would make their multiple business apps work together, without the need for costly integration work. With Glances, the sales and support teams could quickly view live customer data while working anywhere online.
Next, they needed a way to combat the time-wasting hassle of duplicate data entry to vastly improve their ordering workflow, both in time spent and order accuracy. Glances would help teammates stay working in monday.com to manage client orders with the added ability to perform Actions for their key processes.
Directly within Glances, they could complete tasks across apps, such as creating QuickBooks invoices, managing Stipe transactions, keeping files organized in Google Drive, and more, all without navigating away from their work.
Review this customer’s full case study report so you can determine if Glances is the right productivity-boosting platform for your team as well.
You can also check out our collection of client case studies on our website at glances.com/case-studies.
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