Client Case Study: Wildfire Contact
Wildfire Contact serves as a full-service communications firm started by some of the top campaign strategists in the industry. The team specializes in targeted direct mail marketing campaigns and general design services for political groups and non-profit organizations.
Managing client needs, hard-hitting deadlines, and multiple apps to launch each campaign led Wildfire to seek out a software solution that could streamline their daily workflows, plus help teammates complete tasks across platforms as efficiently as possible.
Case Study Participants
Tech Stack Overview
Wildfire Contact relies on an internal file-maker solution, plus the following business applications to perform work functions on a daily basis:
Current Challenges
Direct marketing and design projects have many moving pieces, which is why the team at Wildfire Contact relies on both their internal know-how and technology stack to create timely, relevant campaigns on behalf of clients. They currently use 4-5 different platforms to complete each project’s lifecycle, from initial signing to completion of work.
Juggling their email, file storage, billing, and project management software unfortunately results in constantly switching between apps and clicking around to find the data they need every workday. Below are a few of the team's reoccurring obstacles:
✔️ Multiple clicks to access key documents and saved files
✔️ Hassle of copying/pasting data from one app to another
✔️ Many open tabs and windows to work on a single project
The Glances team is supportive, responsive, and has vastly improved our day to day workflow. Glances was the tool I never knew I needed for our organization.
Why Try Glances?
Wildfire Contact decided Glances was the best solution to meet their needs because it works with their preferred business apps, quickly shows the live data they need across multiple apps in one view, and empowers their team to perform actions related to other apps while continuing to work in their platform of choice.
Glances is a no-code integration platform that works on any webpage you visit and within any app you use, offers web and mobile access, and features in-app functionality with popular workplace platforms like monday.com.
How Wildfire Contact Uses Glances
Glances helps Wildfire Contact realize better efficiency by viewing the content they need within one platform. With their apps connected to Glances, the team can view a project’s content via Box or billing info via Bill.com all without leaving monday.com. Having Box connected has allowed Wildfire to scale a new project management platform within 2-3 months rather than 1-2 years. To quickly view the data they need and perform actions, they can simply highlight and search any client's name or email (or enter it in the Glances Search tab) while working anywhere online.
The Results
Using Glances to access a holistic view of data related to customers and projects across apps, plus perform multi-tasking actions, has helped Wildfire Contact's team save 4-6 hours per day. That's up to 30 hours of time saved each week!
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